PAYMENT OPTIONS

What are the different payment options available at houseofrhythm.in?

  • Cash on delivery (including Shipping Costs thereof)-information and procedure
    In response to continuing requests for COD, we have reintroduced this payment method but with some terms and conditions, explained below.
  • Initially, the COD facility will be limited to Metros and Near Metros, linking it to a pincode list. This can be viewed on the site and pincode validated. Consequently cities with other pincodes will not be offered the "CASH ON DELIVERY" option if an attempt is made to transact.
  • COD transactions will be limited up to Rs. 10,000/- per order.
  • The COD facility will be managed by DTDC & DOTZOT courier service.
  • For orders of Rs 1500/- and above, no additional COD charges will be applicable. For orders less than Rs 1499/-, a flat fee of Rs 99/- will be charged in addition to any applicable shipping charges. The following table provides the necessary particulars.

Pan-India shipping + COD rates (INR) as of April 1, 2016

 Pan-India Shipping CostsPan-India COD Costs *Pan-India Shipping + COD Costs *
Orders less than Rs 999/- Rs 60/- Rs 99/- Rs 159/-
Orders between Rs 1000/- and Rs 1499/- Free Shipping Rs 99/- Rs 99/-
Orders Rs 1500/- and above Free Shipping Free COD service Free
*Applicable for orders transacted using cash on delivery only
  • The procedure for collecting COD.
    • Upon receipt of Order, we will phone to confirm your address details within one business day of receiving your order. Please make sure both Mobile/Landline numbers are provided wherever possible. The estimated delivery date/time will also be indicated so that at the customer’s end the person designated for paying out cash is ready to receive the courier. Please make sure no soiled notes are used. Please do NOT offer cheque or DD to the courier staff.
    • PLEASE NOTE THE COURIER STAFF WILL NOT OPEN THE PARCEL TO DISPLAY ITS CONTENTS PRIOR TO HAND-OVER OF CASH. In the unlikely event you find a discrepancy between your order and delivered item(s), please report it to us by email at helpdesk@houseofrhythm.in, just as you would if you had placed a prepaid order with us.
    • Thereafter DTDC will make 2 attempts at delivery. If COD is not received the goods will sent back to us with return-shipping cost to our account. Defaulting accounts will not be offered this payment option going ahead.
  • Cash orders will be dispatched only after phone confirmation with the customer.
  • Once dispatched, your order should be delivered within 2-3 business days.
  • Procedure for refund relating to COD orders:
    At times, if an item is found defective and we are not in a position to send a replacement, a refund becomes necessary. In such cases, refunds will be made in accordance with our standard practice which is by NEFT after obtaining relevant bank account details. It is important to note, NO CASH REFUNDS will be possible.
  • Lastly, placing a cash order is easy. At checkout, after confirming your shipping address details, choose "CASH ON DELIVERY" option and press confirm order to place a cash order with us.
  • If you need to reach us - Email at: helpdesk@houseofrhythm.in; or call at
    +02266102684/8976028371/9323200299
  • Using our payment gateway CCAvenue
    All major Credit Cards (also Debit Cards) – negotiated through CCAvenue, our secure online payment gateway, in Indian Rupees, transacted online ex our website (and also off our website).
  • Using PayPal
    All major Credit Cards – negotiated through PayPal in US Dollars with the process commencing by a Payment Request initiated by House Of Rhythm. This is an off-website payment option, suitable for international transactions, especially when the CCAvenue off-website Indian Rupees option is at times unable to process Credit Cards that have been issued abroad.
  • NEFT (National Electronic Fund Transfer) - internet banking transfers, between bank accounts in India. The process entails a one-time registration with your Bank for Net Banking and the Third Party Transfer (TPT) facility. Thereafter, you need to create House Of Rhythm as a Beneficiary (as you would, say, to pay a bill from a utility) which would take less than 12 hours. For this you will need our bank account details, provided below *. Once this is done, you are set to use TPT. Note please, your Bank will debit you for each transaction of this facility and currently banks charge Rs 5/- (plus Service Tax) per transfer.
    So if you select this option, once you have finalized your order in My Cart, proceed to Checkout, check Billing and Shipping details and then continue with the next step of choosing mode of payment. Thereafter confirm your order for the last time. You will soon receive a confirmatory email. We will then await the NEFT transfer into our bank before executing the order.
  • Cheque/Cash Deposit (into the House Of Rhythm Axis Bank Limited bank accounts *)
    If you select this option, once you have finalized your order in My Cart, proceed to Checkout, check Billing and Shipping details and then continue with the next step of choosing mode of payment. Thereafter confirm your order for the last time. You will soon receive a confirmatory email. We will then await funds deposit into our bank before executing the order.
  • Demand Draft/Cheque payable at par (in Mumbai)
    If you don’t have near by access to a Axis Bank Ltd. branch, you may prefer to use the Demand Draft/Cheque payable at par in Mumbai option. To do this, once you have finalized your selection in My Cart, proceed to Checkout, check Billing and Shipping details and then continue with the next step of selecting mode of payment. Thereafter confirm your order for the last time. You will soon receive a confirmatory email. We will then await receipt of your payment instrument. before executing the order.

What is PayPal?
It is an established global payment gateway offering various online payment solutions. Credit cards and bank accounts are two of these. Currently this service is restricted to foreign card owners. PayPal transactions are off-website, conducted via email.

Can I change the payment option for an order that I have already placed?
Yes, but you will need to send us an email quoting your order number at helpdesk@houseofrhythm.in. We will then respond confirming your change and inform you if any further action is required from your end.

Our operating bank account details:
Axis Bank Ltd.
Prabhat Apartment, Balwant Singh Dhondy Marg,
Mazagaon, Mumbai 400010

  • Account Number: 916020019968810
  • IFSC Code: UTIB0001052
  • Beneficiary name: House Of Rhythm., Mumbai