INFORMATION AND COSTS

What is the procedure for to destinations within India and abroad ?

  • Destinations within India
    Within Mumbai/Navi Mumbai/Thane we employ the services of reliable couriers with capability of next day delivery. For shipments elsewhere 2 to 7 business days, we select courier services that offer a website tracking facility. However, for certain locations, which are not serviced by couriers, we use the Postal service. Our main courier service providers are DTDC for prepaid orders and DOTZOT for Postpaid orders i.e. Cash On Delivery.
  • Destinations abroad
    We offer shipping options using couriers (tied up with DTDC International with Delivery Time within 4 to 5 business days), international speed post (Delivery Time 7 to 10 business days) and registered airmail post (Delivery Time 15 to 30 business days). If desired, to reduce shipping costs, we also dispatch merchandise without jewel cases.

What are the /COD charges applicable for my order?

  • Destinations within India

The following table provides the necessary particulars.

Pan-India rates (INR) as of April 1, 2016

 Pan-India CostsPan-India COD Costs *Pan-India + COD Costs *
Orders less than Rs 999/- Rs 60/- Rs 99/- Rs 159/-
Orders between Rs 1000/- and Rs 1499/- Free Rs 99/- Rs 99/-
Orders Rs 1500/- and above Free Free COD service Free
*Applicable for orders transacted using cash on delivery only

FOR OUR INTERNATIONAL CLIENTS

  • Destinations abroad
    We offer options using couriers, international Speed Post and registered airmail post. If desired, to reduce costs, we also dispatch merchandise without jewel cases.
  • Destinations abroad
    Each order and destination is treated on a one-off basis. After order weight is determined, we may advise modifications to the order to get the most out of courier slab rates.
  • Checkout(for shipments to destinations abroad)
    Once your cart selection is finalized, click the "Checkout" button and select Cash on Delivery option to complete your order. Whilst billing address details are picked up from your registration, you will have the choice to modify address details, in case you wish to send the order to yourself at another address, or to a friend or relative elsewhere. Thereafter, continue with the next step in Checkout which is a final review of your order and then click "Confirm Order". You will be advised thereafter to await an email giving you costs and related payment information Or you can pay directly through your credit or debit card for order items, we will send you carrier charges separately as per weight of parcel and as per your prefer carrier option.

Please note that as of through CCAvenue we are accepting only VISA and Amex cards, for activation of Master Card will take another 10-15 days.

We regret for inconvenience caused to you and Hopping for co-operation from your end.